Returns & Exchanges
At Rosalique UK, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any unopened and unused products within 14 days of receipt for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email with your order number and reason for return to receive a unique Return Authorization code.
Secure Packaging
Ensure the items are in their original, unopened condition and securely package them to prevent any damage during transit back to our warehouse.
Dispatch the Parcel
Affix the provided return label or address and send the package via a tracked postal service, keeping your proof of postage until the return is processed.
Refund Processing
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing